• Diagnosed and resolved hardware and software issues through effective troubleshooting.
• Installed and configured software applications as required.
• Managed debugging, version control and front-end design to enhance the performance and user experience of WordPress websites.
• Provided prompt customer support via phone, resolving inquiries and issues through ticketing systems.

• Converted PSD designs into dynamic WordPress websites to ensure seamless user experience and to improve website performance.
• Developed and designed landing pages based on client briefs to enhance functionality, engagement and to meet specifications.
• Utilized WordPress page builders like Elementor and Wix to create visually appealing, responsive websites with advanced animations and user-friendly interfaces.
• Integrated third-party plugins with custom CSS for seamless design alignment.

• Built dynamic WordPress websites with customized features to enhance functionality and user interaction.
• Designed and implemented WPForms and Mailchimp integration, providing clients with training and support to effectively manage content and capture leads through their websites.
• Managed content updates, handled WordPress migrations, optimized SEO performance and provided ongoing technical support for WordPress sites.
• Focused on improving user experience and site performance by optimizing WordPress websites for speed, security and scalability.

• Managed administrative software and CRM to create and update client policies, historical information and tasks.
• Assisted management in daily tasks, project coordination and decision-making processes to ensure smooth operations.
• Managed and received inventory to verify quantities and condition of goods.
• Organized records, generated reports and created documents using Excel and Word for efficient HR documentation.